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On-site Account Manager

Type of position Permanent

Job description

  • Primary point of contact for all operational support
  • Responsible for fulfilment and ensuring all SLA’s and KPI’s are met
  • Developing and maintaining client relationships with hiring managers and contract manager
  • Producing comprehensive management information
  • Delivering formal presentations to client contract manager
  • Undertaking client-facing business reviews
  • Preparing ad-hoc reports as requested
  • Identification of additional opportunities
  • Working alongside Business Manager to develop additional areas of spend
  • Maintain “Cardiff Hub”

Qualifications necessary

  • Excellent communication skills
  • Excellent presentation technique
  • High level of competence to interact at all levels
  • Good level of analytical skills
  • Good level of proficiency in Microsoft Office
  • Strong problem solving and organisational skills
  • Highly motivated and target focussed
  • Work in a proactive manner
  • Full Clean Driving Licence

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