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Bilingual Customer Service Representative (Spanish, German, Swedish)

Type of position Permanent

Job description

You will be acting as the front line department for the management of customer service for a reputable financial services company. Management of their daily customer interactionsis the key fuction of this role and it is performed with direct liaison with our customer base. You will be dealing with enquiries made by phone, email and letter.

Qualifications necessary

  •  Fluent in Spanish or German or Swedish
  •  Fluent in English
  •  Good verbal and written communication and grammatical skills
  •  A desitre to provide a top notch customer experience
  •  Attention to detail to ensure accuracy
  •  Ability to listen/read with care, identifying complete customer requirement
  •  Competent keyboard skills and familiarity with modern office software

All successful candidates will be required to undergo the Pre-Employment Screening Process before commencing employment. Employment will be subject to satisfactory clearance on background checks including identification, Passport Validation, Finance, Qualification, Employment / Personal referencing and Criminal Record Basic Disclosure checks.

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