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Assistant Payroll Manager

Type of position Fixed term

Job description

Temporary booking from 07/08/2017 to 31/01/2018.

  • Manage the operational service delivery provided by a number of teams responsible for:
  • Processing HR and Payroll transactions on the HR/Payroll system
  • Maintaining establishment control
  • HR and Payroll administration
  • Provision of management information
  • Provision of advice, guidance and support on a wide range of Payroll issues 
  • Managing day to day relationships, the post holder will be responsible for developing an effective network and building relationships with a number of key internal and external stakeholders to ensure the delivery of a high quality efficient and effective service
  • With the support of the HR Admin and Payroll Services Manager, advise and guide staff and managers on the technical objectives of Payroll policies and how they relate to procedures, ensuring the correct implementation and application.
  • Ensure that procedures are in place to ensure information required for statutory returns and customer management information is available and accurate.
  • Ensure that procedures are in place to provide team input for performance management data. That targets and standards appropriate to the activity of the Team are developed, achieved, maintained and improved where appropriate and that regular monitoring takes place to manage this.
  • Ensuring that the systems and outputs for the service area comply with the requirements of the Freedom of Information and Data Protection acts, audit and Inspection requirements, and to provide advice on this as required.
  • Ensuring a consistent approach to the delivery of services provided by the teams in line with clear business objectives. Maintaining excellent communications and clear reporting processes.
  • Ensuring that the staff within the team are appropriately resourced – including responsibility for planning, monitoring and reviewing the workloads of the Teams. 
  • Managing and maintaining the good conduct, morale and discipline of staff ensuring that the agreed standards of service are maintained and developed.
  • Embedding a customer focused approach to service delivery within the service ensuring the highest standards of ‘Customer Care’ are maintained, including recognising and respecting diversity and Client / Employee confidentiality.
  • Setting measurable and documented standards for the work of the Teams and reviewing their performance.  Ensuring the appropriate training and development of staff.
  • Participating in staff appointment and induction, arranging appropriate learning opportunities to ensure agreed standards of customer care are maintained and that staff health, safety and welfare is safeguarded.
  •  Ensuring that suitable skills (either through recruitment in accordance with HR policies or through relevant training) are available to fulfil the requirements of the service.
  • Ensures that equalities issues are highlighted and acted upon throughout the Teams and that team members have a method to raise any concerns.
  • Assess the impact of legislation change and provide guidance, support and training to colleagues within the HR Service.  

Qualifications necessary

  • An appropriate professional qualification in HR or Payroll (preferably NVQ Level 5) or equivalent through experience.
  • The level of experience required is an extensive knowledge of HR and Payroll admin processes, statutory legislation and contractual requirements affecting the service delivery, and that for income tax, national insurance, employment status and benefits payable to employees as well as having experience of leading and managing projects. 

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